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Best Practices for Installing the Service Spotlight
Best Practices for Installing the Service Spotlight

Common issues and how to avoid them when installing the website widget

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Written by Sebastian Donnelly
Updated this week

There are three things to be aware of when installing the Service Spotlight on your website. If there aren't any check-ins, you will see a gray box that says 'No Moments Found' instead of our widget. As soon as you create your first job site check-in, that gray box will immediately get replaced with your posts showing up below a map that shows your service area. If the gray No Moments Found box is visible after our six lines of HTML is embedded on a page, that means everything has been done correctly.

The second widget thing to know is that it butts heads with cache-related WordPress plugins. To solve this problem, we recommend disabling such plugins on the services pages we specified (if your site uses WPRocket, for example). If your site uses the NitroPak plugin (WPRocket and NitroPak are the two most popular plugins that throw our widget for a loop), you need to exclude locations.linda.co from these and any other optimization plugins. If your webmaster needs help with this, here are helpful links for this:

In previous versions of our Service Spotlight, if there was a Google Maps API which doesn't have connected billing or a global Google Maps API (even if it is invisible) it could overwrite our code and make the map portion of our widget not function correctly. We have since released updates to compensate for this use case, and an iFrame is deployed around our map. However, should this issue occur again, removing the rogue Google Maps API usually solves that problem.

The third thing to know is that the code should be installed on each page separately in the body of the site code and not in the header, footer, global header or global footer for the entire website. Widget setup is often a quick, uncomplicated task, but sometimes things go wrong. If you have issues with setting things up, you can contact [email protected] for help. Our standard operation procedure is to request temporary Administrative level access to install the widget ourselves.

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